Terms & Conditions
Last Updated: 16/11/2025
Welcome to 3Feathers Cotton! We’re happy to have you here.
By using our website or placing an order, you’re agreeing to the terms below. They’re written in a simple and friendly way to make everything clear and fair for both of us.
1. Using Our Website
Please enjoy our website responsibly.
All we ask is that you don’t:
Do anything harmful or misleading
Try to access areas you shouldn’t
Use bots or automated tools without permission
Upload harmful files or content
If something looks suspicious, we may restrict access to keep the website safe for everyone.
2. Our Products
We put a lot of care into showing accurate photos, materials, colors, and sizes.
Still, small variations may happen due to screens or production updates.
If anything seems unclear, our support team is always happy to help.
3. Pricing & Payment
All prices are listed in Egyptian Pounds (EGP).
Payment options include:
Cash on Delivery
Credit/Debit Cards
Mobile Wallets
Online payment gateways (when available)
Prices and payment methods may change from time to time, but we always show the updated details at checkout.
4. Order Confirmation
After placing your order, you’ll receive a confirmation message or email.
If there’s ever an issue—like out-of-stock items or payment problems—we’ll contact you immediately.
5. Shipping & Delivery
We deliver across Egypt and to selected international destinations.
Delivery time within Egypt:
2 to 5 business days
International orders:
Delivery time varies depending on the destination.
We always try our best to deliver on time, but delays can happen due to courier schedules, weather, public holidays, or customs.
We’ll keep you updated every step of the way.
6. Returns & Exchanges
We want you to love your purchase. If for any reason you don’t, you can return or exchange it within 7 days of receiving your order.
To qualify for a return:
The item must be unworn and unwashed
All tags must be attached
Original packaging must be included
Once we receive the item, we’ll inspect it and process your refund or exchange as quickly as possible.
7. Intellectual Property
All content on our website—from images to logos to designs—belongs to 3Feathers Cotton.
Please don’t use, copy, or share anything without permission.
8. Your Account
If you create an account, please keep your login details private and secure.
If you notice anything suspicious, let us know right away.
We may temporarily suspend accounts if necessary to protect your information.
9. Privacy
We respect your privacy and protect your information.
For full details, please read our Privacy Policy.
10. Limitation of Liability
We do our best to offer a smooth and reliable experience, but we’re not responsible for:
Delays caused by couriers
Issues related to misuse of products
Technical website problems outside our control
Unauthorized access to accounts caused by weak passwords or user actions
11. Governing Law
Our terms follow the laws of the Arab Republic of Egypt.
Any disputes will be handled through Egyptian courts.
12. Updates to These Terms
We may update these Terms & Conditions occasionally.
Whenever we do, we’ll update the “Last Updated” date at the top of the page.